We were guests at a hotel in Quezon City, for my sister’s wedding preparations when my mother suffered a heart attack and fell unconscious. But the hotel was not able to provide her with first aid as there was no standby doctor, and the nurse on duty obviously did not know what to do. She did not know basic life support and just kept on taking Mama’s blood pressure even though she was already unconscious. She did not even bother to check Mama’s pulse when she was rushed to the hospital in one of the secondary sponsor’s vehicle.
Mama arrived with no vitals at the emergency room of The Medical City and was just revived by an ER team of that hospital. Having been deprived of oxygen for more than 10 minutes, she’s now in a coma. Clearly, there has been negligence on the part of this Quezon City hotel. We would like to know the regulations for hotel establishments and who should be held liable if the hotel fails to attend to hotel guests needing emergency treatment. |
