The hotline will be particularly helpful for medical staff in remote areas, for example, when a doctor in the periphery or a junior consultant encounters a difficult pregnant or new-born case. In this emergency context, he would need access to an expert on management or transfer of the patient before a critical situation arises. On dialling the dedicated hotline SCOPE, the Interactive Voice Response (IVR) system will lead the caller to the required specialty (paediatricians, obstetricians, and community physicians) from anywhere in the island. |
